asktrix Help Center
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Categories
Getting started
Put the widget on your site, install the app and answer the first chat.
- Install the chat widget
- Install asktrix as an app and get push notifications
2 articles
Widget and privacy
Cookie banners, consent and co-browsing with LiveLens.
- See the visitor's page with LiveLens
- Cookie banners and consent for the chat widget
2 articles
AI agent Trix
Connect your own AI key and see what data Trix uses.
- Set up Trix with your own AI key
1 article
Channels
Email sending, sender address and your own SMTP server.
- Email sending and your own SMTP server
1 article
Contacts and data
Import, export and delete contacts and workspace data.
- Export and delete data
- Import contacts from a CSV file
2 articles
Team and account
Teammates, roles, sign-in and two-factor authentication.
- Invite teammates and set roles
- Turn on two-factor authentication
2 articles
Billing
Plans, upgrades, invoices and payments.
- Plans, billing and invoices
1 article
API and webhooks
Connect your own systems. Team plan and up.
- Receive events with webhooks
1 article
Popular articles
Set up Trix with your own AI keyConnect Anthropic, OpenAI or another provider, choose models, and see exactly what data is sent to the provider.Install the chat widgetPaste one script tag into your site. Works with any CMS, shop system or framework.Install asktrix as an app and get push notificationsInstall the inbox on your phone or desktop and get notified about new chats, including on iPhone and iPad.Invite teammates and set rolesAdd teammates with an invite link, choose owner, admin or member, and how many seats each plan includes.Plans, billing and invoicesUpgrade, switch or cancel your plan, find invoices, add a VAT ID and fix a failed payment.See the visitor's page with LiveLensHow co-browsing works, what the visitor has to accept, what stays hidden, and how to hide sensitive parts of your site.